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SECURITY POLICY
The security of the customer’s data in the www.glajakids.lt e-shop is ensured by a secure SSL certificate provided by the hosting service Interneto Vizija. With an SSL certificate, the information sent between the visitor’s browser and the www.glajakids.lt server is encrypted.
SSL data encryption is a popular technology for securing the exchange of data between a server and a web browser. The use of SSL technology is essential for online shops where the security of the data exchanged is important. Thanks to the SSL certificate, data travelling between the visitor’s/client’s computer and the server will not be read or modified by third parties.
www.glajakids.lt does not collect payment system login data. Customers of www.glajakids.lt enter their login details for online banking or electronic payment systems on the banks’ own websites, so this information is not available on www.glajakids.lt.
PRIVACY POLICY
We respect your privacy and do not collect any unnecessary data for anything other than the provision of a quality service and a comfortable browsing experience at www.glajakids.lt
We ensure that all your data is processed and stored in accordance with the requirements set out in the Law on Personal Data Protection of the Republic of Lithuania and other legal acts regulating the protection of personal data in the Republic of Lithuania, using the necessary organisational and technical measures to protect your data against accidental or unlawful disclosure, destruction, alteration, as well as against unlawful processing actions.
All information is encrypted, both in transmission and in storage.
www.glajakids.lt is aware of the requirements for the protection of personal data and ensures compliance with the organisational measures in place for the processing of data. Access to the data is restricted to persons authorised by www.glajakids.lt, who are responsible for the technical, commercial and editorial maintenance of the website.
We recommend that you create a secure password to use for www.glajakids.lt. You are responsible for the confidentiality of your password and must not disclose or share it with third parties and must keep it secure.
The controller of your personal data is MB “Glaja”, company code 306616945, Bažnyčios g. 29, Akmenynės k., LT-17293 Šalčininkai r. Tel. +37061066664, e-mail: info@glajakids.lt, hereinafter referred to as the Seller.
| Purpose of processing | Personal data | Retention period (after this period, the data will be deleted so that it cannot be reproduced) | Basis for management |
| E-commerce | Name, surname, tel. No., el. Postal address, residential address, delivery address, bank account. | For purchases made by an unregistered person, 3 years after the data was collected. The data of a registered member is stored for 3 years after the last active action. An active action is: logging in to your account or opening a newsletter if you have opted in to receive the newsletter. | Contract |
| Direct marketing (sending newsletters/SMS) | Name, surname, tel. No., el. post office, home address, gender. | 3 years from the last active action. An active action is: logging in to your account or opening a newsletter. | Consent |
Who do we disclose your information to?
Personal data may be transferred by MB Glaja to the following specified entities:
- companies that provide services at the request of Glaja MB: courier companies, payment service providers/banks, marketing service providers, IT service providers.
- to other parties when required to do so by law (e.g. police, tax authorities). This is also to confirm the legality of their actions and to protect their interests as a seller (to recover the buyer’s debts).
Your rights
- You have the right to know what personal data we have collected about you.
- You have the right to know to which recipients your personal data has been supplied and provided in the last 1 year.
- You have the right to request the rectification of incorrect, incomplete or inaccurate data.
- You have the right to request the deletion of the personal data we have collected about you.
- You have the right to request that the processing of your personal data collected stops.
If you would like to receive information about the information we have collected about your personal data, or to complain about the processing of incorrect, incomplete or inaccurate data and to request rectification, please send us a request to. at info@glajakids.lt.
We may ask you to provide proof of identity that allows us to properly identify you. Once you have confirmed your identity, information about the processing of your data will be provided within 30 calendar days of your written request.
You can exercise your rights by contacting us directly at. info@glajakids.lt.
USE OF COOKIES
What is a cookie?
A cookie is a small data file containing information about your browsing experience that a website places on your computer, phone or other device. Cookies make browsing easier and more user-friendly and do not harm your computer.
What are cookies used for?
Cookies are essential for the operation of an online shop. The main purpose of cookies is to improve your browsing experience. For example, we use them to remember your settings (language, country, etc.) while you are in the online shop and during other visits. The information collected by cookies allows us to improve the website by predicting the number of people who visit and their usage patterns, its relevance to the individual interests of visitors, and the speed of search.
Who uses the information in cookies?
The information contained in the cookies in our online shop is used by us, with the exception of “third-party cookies”, which are used and managed by external entities that provide services at our request to improve our services and facilitate the user’s navigation of our online shop. “Third-party cookies” are mainly used to obtain statistical information on visits and to ensure the execution of payment transactions.
How do I manage or delete cookies?
You have the right to choose whether or not to accept cookies. Please note that if you choose to refuse cookies, you may not be able to use all the features of our website.
You can disable cookies by changing your browser options so that cookies from this website are not installed on your computer or mobile device. To do this, follow your browser’s instructions (usually found under the menu items “Help”, “Tools” and “Change”). Please note that if you use a third-party cookie blocking link to block cookies, the cookies may not be deleted in your browser, but only blocked. If you wish to remove the cookie in question, you must do so yourself in your browser.
Which cookies are used and for what purposes?
Here is a table showing the cookies used and the purpose of each.
Technical and personalisation cookies: for identification, authentication, navigation, etc. These cookies are used to identify the user during the session, to speed up certain procedures in the online shop, to remember the user’s preferences during the session, to remember pages already visited, etc.
| SLAPS | FACILITY | TRUMP | VALDO |
| USER IDENTIFICATION | For user identification and authentication. Stores technical data about the user’s session, such as the duration of the connection, session identifier, etc. | Session | Data Controller |
| SESSION IDENTIFICATION | Identifies the user’s HTTP session. Characteristic of all web applications, to be used to identify requests within a session. | Session | Data Controller |
| STATE OF BIRTH | Allows you to identify the user’s browsing status (start of session, page). | Session | Data Controller |
| USER OPTIONS | Records the session values selected by the user (e.g. language, product, sizes, etc.). | Session | Data Controller |
| FAVOURITES, LATEST OPTIONS | Allows you to remember the items you have left in your basket and use them in subsequent logins. | Permanent | Data Controller |
| SHOPPING CART | Records information about the shopping basket and the user identification data related to the shopping basket. | Session | Data Controller |
Browsing analytics cookies: used to collect general information about a user’s access to the website (not to specific content) so that we can compile aggregated access information for statistical purposes.
| SLAPS | FACILITY | TRUMP | VALDO |
| Origin (WC_GASource) | Used to determine where a user accessed a particular page of an e-shop from (either from a browser or from an external website). | Permanent | Data Controller |
| GoogleAnalytics (__UTMA, __UTMB, __UTMC, __UTMD, __UTMV, __UTMZ, __UTMT, __GA, __GAT…) | Allows you to monitor your e-shop with GoogleAnalytics. This is a service provided by Google that helps to obtain information about a user’s access to the e-shop. For the purpose of the analysis, certain data is collected, such as the number of times the user visited the page, the date of the visit, the duration of the visit, etc. For more information on these cookies and how to disable them, you should read the Google Analytics page. We would like to inform you that we are not responsible for the content and accuracy of information on third party websites. | Permanent | Third country |